Deposit
- Payment Method
- Amount
- Confirm
Deposits are made from My Account → Deposit once your account is verified. Choose a connected method, enter the amount in pesos within that method’s limits, review, and confirm. You may be sent to the payment partner’s page to approve the payment.
- The payment account must be in your own name. Third-party payments are refused.
- Your balance updates when the partner confirms the payment, not when you press Confirm.
- Any fee charged by a method is shown before you confirm, when the partner publishes one.
Withdrawal
- Payment Method
- Amount
- Confirm
Request a withdrawal from My Account → Withdrawal. Choose a method registered in your name, enter the amount and confirm with the one-time code sent to your mobile number.
- Withdrawals need a fully verified account (eKYC complete).
- Casino Plus may review a withdrawal before release — for example to confirm identity or to meet anti-money-laundering rules.
- After release, timing depends on the payment partner.
Payment verification
To protect your money and meet PAGCOR and anti-money-laundering requirements, Casino Plus may ask you to confirm that a payment account belongs to you, to explain the source of funds, or to update your eKYC. Requests come only through My Account or from support@event.com.ph. We will never ask for your password, PIN or one-time code.
Transaction history
My Account → Transaction History lists every deposit and withdrawal with its date, type, method, amount and status, as recorded by the platform. If something looks wrong, note the date and amount and contact Customer Support.